Why Technician Training

• Technicians have been leaving the industry at a rate of three for every 1 entering the industry.
• Dealerships need a plan to replace these technicians.
• Dealerships are not letting technicians leave, so finding qualified technicians is close to impossible.
• DealerPRO has created a Technical Training curriculum, plan, and agenda, to support our dealers.
• DealerPRO’s studies have shown, that the average Hourly technician is 32% productive.
• That means that the average hourly technician is producing 2.2 hours per day.
• A technician being paid an hourly rate of just $18.00, is actually being paid $56.25 per Flat Rate Hour produced.
• Therefore, this plan needs to encompass a few things.

• • Level 1 (”D” Technician) Training.
  • Level 2 (“C” Technician) Training.
  • A Flat Rate Pay Plan at the completion of Level 2 Training.

Week 1 – Classroom Training

• • Technical Awareness Training, Tires & Alignments, Steering & Suspension Systems, Brake Systems, The Fundamentals of Engine Technology, Fuel & Ignition Systems, Drivetrain Systems, Heating, Cooling & Air Conditioning Systems, Starting & Charging, Body Control Modules, Safety Systems, Exhaust Systems, Car Lighting Systems, Hybrid Vehicles, Electric Vehicles, Express Service Basics

Week 1 – Hands-on Training

• • • Oil Changes, Tire Rotations, Torque Wheels, Air & Cabin Air Filter, Wiper Blades, Protect Windshield, Minor Bulbs, Tire Replacement, Battery Service, Pre-Delivery Inspections

Training Planner – 60-Days

• • • Maintenance & Light Repair Training – Alignments, Brake, Cooling System, Fuel System, Transmission, Differential & Transfer Case Services, Brake Pads & Rotor Resurfacing, Belts, Fuel Filter (Diesel), Spark Plugs & UVI’s.
    • Manufacturer Training – Pre-Delivery, Express Service, Maintenance, Repair Basics, Repair Advanced, Diagnostics & Basic Electrical

Week 2 – Classroom & Hands-on

• • • Basic Electrical
    • Understanding Flat Rate
    • Guide to the MPI

Additional