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Why Technician Training
Technicians have been leaving the industry at a rate of three for every 1 entering
the industry.
Dealerships need a plan to replace these technicians.
Dealerships are not letting technicians leave, so finding qualified technicians is
close to impossible.
DealerPRO has created a Technical Training curriculum, plan, and agenda, to
support our dealers.
DealerPRO’s studies have shown, that the average Hourly technician is 32%
productive.
That means that the average hourly technician is producing 2.2 hours per day.
A technician being paid an hourly rate of just $18.00, is actually being paid
$56.25 per Flat Rate Hour produced.
Therefore, this plan needs to encompass a few things.
Level 1 (”D” Technician) Training.
Level 2 (“C” Technician) Training.
A Flat Rate Pay Plan at the completion of Level 2 Training.
Week 1 – Classroom Training
Technical Awareness Training, Tires & Alignments, Steering & Suspension
Systems, Brake Systems, The Fundamentals of Engine Technology, Fuel &
Ignition Systems, Drivetrain Systems, Heating, Cooling & Air Conditioning
Systems, Starting & Charging, Body Control Modules, Safety Systems, Exhaust
Systems, Car Lighting Systems, Hybrid Vehicles, Electric Vehicles, Express
Service Basics
Week 1 – Hands-on Training
Oil Changes, Tire Rotations, Torque Wheels, Air & Cabin Air Filter, Wiper Blades,
Protect Windshield, Minor Bulbs, Tire Replacement, Battery Service, Pre-Delivery
Inspections
Training Planner – 60-Days
Maintenance & Light Repair Training – Alignments, Brake, Cooling System, Fuel
System, Transmission, Differential & Transfer Case Services, Brake Pads &
Rotor Resurfacing, Belts, Fuel Filter (Diesel), Spark Plugs & UVI’s.
Manufacturer Training – Pre-Delivery, Express Service, Maintenance, Repair
Basics, Repair Advanced, Diagnostics & Basic Electrical
Week 2 – Classroom & Hands-on
Basic Electrical
Understanding Flat Rate
Guide to the MPI
Additional
Pay Plans, Tool Allowance & Certificate of Completion