In today’s competitive market, automotive dealerships need to stay ahead by transforming their service departments into profit centers. Implementing an innovative “Putting the Customer First” strategy can significantly boost revenues and redefine the service experience. Many dealerships have seen remarkable increases in customer pay revenue, some by as much as $1 million within a single […]
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Nurturing Tomorrow’s Technicians: The Benefits and Implementation of an Apprentice Program
Nurturing Tomorrow’s Technicians: The Benefits and Implementation of an Apprentice Program Establishing an apprentice program for technicians isn’t just an investment in personnel. It’s a strategic move toward long-term dealership success. In this article, we will address why implementing such a program can benefit your dealership, along with actionable steps to get started. Benefits of […]
My Career in Auto Retail: Lessons from the Service Department
The dealership service department has often been considered a “man’s world,” but women have been breaking that stereotype in increasing numbers. Two women from the McGovern Auto Group, which has locations in Massachusetts, New York, and New Hampshire, shared what drew them to their careers in the service department. Cars Don’t Talk Back” Stephanie Hanlon […]
NADA, National Urban League team up to train auto techs
The National Urban League and NADA have started an apprenticeship program in Louisiana that trains minorities to be auto mechanics. August 05, 2023 12:00 AM
DealerPRO Training Launches Auto Tech Training
The program trains entry-level service employees, such as porters, detail shop, and quick lane employees. DealerPRO Training, a provider of specialized fixed operations training for over 25 years, launched the Technician Career Path program to tackle the shortage of automotive technicians nationwide. The program is designed to help dealerships grow their staff and service businesses. […]
DealerPRO Partners with Sonic Tools to enhance the Technician Career Path Training and Retention Program
NEWS PROVIDED BYCactus Sky DigitalAugust 24, 2023, 14:54 GMT COLUMBUS, OHIO, UNITED STATES, August 24, 2023/EINPresswire.com/ — In the wake of a severe technician shortage and the increasing need to bolster workplace loyalty, DealerPRO Training announces a strategic partnership with Sonic Tools. This alliance doesn’t merely arm technicians with high-caliber tools upon training completion but helps dealerships build an environment […]