Performance Strategies that Maximize Service Absorption Service Absorption has long been a crucial metric in the automotive industry, yet there’s still variation in its calculation. Using the formula from NADA 20 Groups, it’s defined as the percentage of a dealership’s Total Expenses less New and Used Variable Selling Expenses that can be paid for by the Total Fixed […]

Harness the Power of Technician Apprentice Programs for Sustainable Service Staff Growth Establishing a Technician Apprentice Program isn’t just an investment in personnel.  It’s a strategic move towards long-term dealership success. Here’s why implementing such a program can benefit your dealership, along with actionable steps to get started: Benefits of Technician Apprentice Programs: Building a Skilled Workforce: Apprentice […]

Don’t let technician shortages continue to hold your dealership back In today’s competitive automotive landscape, every missed opportunity in your service department translates to lost revenue and missed growth potential. Did you know that it costs a dealership $25,000 a month in lost revenue when they are short just one technician? So, what is the true cost […]

Technician Recruitment Strategies in Today’s Environment In today’s automotive industry, recruiting skilled technicians can be challenging, given the ongoing technician shortage. However, with the right strategies, you can attract top talent to your dealership and build a strong team. Here’s our tip of the month for effective technician recruitment: 1. Invest in Training and Development […]

Leveraging Tools as an Incentive to Recruit, Hire, and Retain Service Technicians In the competitive landscape of automotive service, finding and keeping skilled technicians has become increasingly challenging. Dealerships are now recognizing the importance of innovative recruitment and retention strategies to stand out. Among these strategies, using tools as an incentive has emerged as a […]

Using Tool Programs to Attract and Retain Mechanics In the competitive world of automotive maintenance and repair, new car dealerships face a continuous challenge in recruiting and retaining skilled technicians. The automotive industry has seen a worrying trend: for every new technician entering the workforce, three are leaving. This shortage puts pressure on dealerships to […]